Responsible Gambling Australia
Play Safe with Pokemon9
At Pokemon9, we believe gambling should always be fun, safe, and within your control. Our Responsible Gambling commitment helps Australian adults 18+ enjoy online pokies and casino games while staying in control of their time and money.
Remember: Gambling is entertainment, not a way to make money. Set your limits before you play, never chase losses, and stop if it's no longer enjoyable.
1 Our Commitment to Responsible Gambling
Pokemon9 is committed to providing a safe, fair, and responsible gambling environment for all Australian players. We take our duty of care seriously and implement measures to protect vulnerable individuals and promote healthy gambling habits.
Entertainment First
Gambling should be fun. Treat it as entertainment with a set budget, not as a way to make money or solve financial problems.
Budget Control
Set a clear AUD budget before you play. Only gamble what you can afford to lose. Never use money meant for bills, rent, or essentials.
Time Awareness
Set time limits for your sessions. Take regular breaks. Don't let gambling interfere with work, family, or other responsibilities.
Stay Clear-Headed
Never gamble when you're stressed, upset, tired, or under the influence of alcohol or drugs. Clear thinking leads to better decisions.
2 Age Restriction — Strictly 18+ Only
We verify age during registration and may request government-issued ID (passport, driver's license) at any time.
Any account found to belong to a minor will be immediately closed, and all funds forfeited.
Parents and guardians should monitor children's device usage and use parental controls to block gambling sites.
Recommended Parental Control Tools
3 Set Your Limits — Stay in Control
Setting limits is one of the most effective ways to maintain control over your gambling. Pokemon9 offers several tools to help you manage your time and money.
Deposit Limits
Set maximum amounts you can deposit daily, weekly, or monthly.
- Daily limit (e.g., $50/day)
- Weekly limit (e.g., $200/week)
- Monthly limit (e.g., $500/month)
Decreases take effect immediately. Increases require a 24-hour cooling-off period.
Loss Limits
Set a maximum amount you're willing to lose per session or time period.
- Session loss limit
- Daily loss limit
- Weekly/monthly loss limit
When your limit is reached, stop playing. Never chase losses.
Time Limits
Set how long you can play in a single session or per day.
- Session time (e.g., 1 hour max)
- Daily time (e.g., 2 hours max)
- Reality check reminders
Take regular breaks. Step away from the screen.
Cooling-Off & Self-Exclusion
Take a break from gambling for a set period.
- Cooling-off: 24 hours to 6 weeks
- Self-exclusion: 6 months to permanent
During this time, you cannot deposit, play, or access your account.
Contact Pokemon9 support to configure your account limits:
4 Self-Assessment — Check Yourself
Answer these questions honestly. If you answer "yes" to two or more, it may be time to review your gambling habits, set stricter limits, or seek support.
Gambling Self-Assessment Checklist
- Do you spend more money on gambling than you originally planned?
- Do you spend more time gambling than you intended?
- Have you tried to cut back or stop gambling but found it difficult?
- Do you feel restless or irritable when trying to reduce gambling?
- Do you gamble to escape problems or relieve negative feelings?
- After losing, do you often return to "chase" your losses?
- Have you lied to family or friends about your gambling?
- Have you borrowed money or sold items to fund gambling?
- Has gambling caused problems in your relationships, work, or studies?
- Do you feel guilty or ashamed about your gambling?
✅ 0-1 "Yes" Answers
Your gambling appears to be under control. Continue to set limits and play responsibly.
⚠️ 2-4 "Yes" Answers
You may be at risk. Consider setting stricter limits, taking a break, or talking to someone you trust.
🚨 5+ "Yes" Answers
Please seek help. Contact Gambling Help Online (1800 858 858) for free, confidential support.
5 Recognizing Problem Gambling — Warning Signs
Problem gambling can affect anyone. Being aware of the warning signs helps you recognize issues early — in yourself or someone you care about.
Financial Signs
- Spending more than you can afford
- Borrowing money or selling possessions to gamble
- Unpaid bills or financial difficulties
- Always thinking about money for gambling
- Lying about financial situation
Behavioral Signs
- Spending increasing amounts of time gambling
- Chasing losses — trying to win back money
- Neglecting work, family, or responsibilities
- Lying about or hiding gambling activity
- Failed attempts to cut back or stop
Emotional Signs
- Feeling anxious, irritable, or restless when not gambling
- Gambling to escape stress, depression, or problems
- Feeling guilty or ashamed about gambling
- Mood swings related to wins and losses
- Loss of interest in other activities
Relationship Signs
- Arguments with family or friends about gambling
- Withdrawing from social activities
- Relationship problems or breakdown
- Neglecting children or dependents
- Isolation from loved ones
Don't ignore them. Early intervention is key. Reach out to a support service or talk to someone you trust. Help is available 24/7, and it's free and confidential.
6 Player Protection Tools
Pokemon9 provides several tools to help you stay in control. These tools are free to use and can be activated by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly maximum deposits. Limits can be decreased immediately; increases require a 24-hour wait.
Session Reminders
Receive notifications about how long you've been playing and how much you've spent during your session.
Cooling-Off Period
Take a short break from 24 hours up to 6 weeks. Your account will be temporarily suspended during this time.
Self-Exclusion
Exclude yourself from gambling for 6 months, 1 year, 5 years, or permanently. This cannot be reversed during the exclusion period.
Activity History
Review your deposit, withdrawal, and betting history to track your gambling patterns and stay informed.
Account Closure
Close your account at any time. Any remaining balance will be returned to you via your registered withdrawal method.
7 Get Help — Support Resources (Australia)
If gambling is affecting your life, finances, or relationships, please reach out for help. These services are free, confidential, and available 24/7.
Gambling Help Online
1800 858 858
Free, 24/7, confidential support for anyone affected by gambling.
gamblinghelponline.org.au →Gamblers Anonymous Australia
Peer support meetings for people who want to stop gambling.
gamblersanonymous.org.au →Lifeline Australia
13 11 14
Crisis support and suicide prevention. Available 24/7.
lifeline.org.au →Relationships Australia
1300 364 277
Support for family members affected by someone else's gambling.
relationships.org.au →Financial Counselling Australia
1800 007 007
Free financial counselling for gambling-related debt.
financialcounsellingaustralia.org.au →BetterHelp / Online Therapy
Professional online counselling services for gambling addiction.
betterhelp.com →8 Frequently Asked Questions
What is responsible gambling?
Responsible gambling means treating gambling as entertainment, not a way to make money. It involves setting time and money limits before you play, never chasing losses, and stopping when it's no longer fun. Pokemon9 encourages all Australian players 18+ to gamble responsibly.
How do I set deposit limits at Pokemon9?
Contact Pokemon9 support via Live Chat (24/7) or email support@pokemon9office.net to set daily, weekly, or monthly deposit limits on your account. Limits help you stay within your budget and maintain control.
How can I self-exclude from Pokemon9?
Contact Pokemon9 support to request self-exclusion for a period of your choice (24 hours, 1 week, 1 month, 6 months, 1 year, or permanent). During self-exclusion, your account will be blocked from deposits and play. This cannot be reversed until the exclusion period ends.
Can I close my Pokemon9 account permanently?
Yes. You can request permanent account closure at any time by contacting support. Any remaining balance will be returned to you via your registered withdrawal method. Once closed, you will not be able to reopen the account or create a new one.
Where can I get help for gambling problems in Australia?
Free, confidential support is available 24/7:
- Gambling Help Online: 1800 858 858 or gamblinghelponline.org.au
- Gamblers Anonymous: gamblersanonymous.org.au
- Lifeline: 13 11 14
Is Pokemon9 only for adults 18+?
Yes. Pokemon9 is strictly for adults aged 18 years and older. We verify age during registration and may request ID at any time. Underage gambling is illegal and harmful. Parents should use parental controls to protect minors from accessing gambling sites.
📋 Quick Summary
Gambling should be fun. Never gamble to make money or solve problems.
Decide your AUD limit before playing. Only gamble what you can afford to lose.
Set session time limits. Take breaks. Don't let gambling take over your life.
Losing is part of gambling. When you reach your limit, stop.
If gambling isn't fun anymore, reach out. Help is free and confidential.
Gambling is for adults only. Protect minors from accessing gambling sites.
This Responsible Gambling page is maintained by Pokemon9 in compliance with Australian gambling regulations. Our commitment to player protection is reviewed regularly. Last updated: .
Pokemon9 is licensed under PAGCOR and Gaming Curacao. We are committed to safe play, responsible gaming, and providing resources for those who need help. 18+ only.